You might think that your IT provider also protects your company from cybercrime, and you might be right, but there are likely to be aspects which Managed Service Providers (MSPs) don’t deal with as standard. Having a conversation with your IT provider about your expectations in terms of data security is essential, but what do you need to be asking? One of them might be, what happens if your support contract is 9 to 5 Monday to Friday, but you get a cyber attack at 4pm on Friday, what will they do? Join the Eastern Cyber Resilience Centre’s Head of Cyber and Innovation, Detective Inspector Fiona Bail, as we look at the key difference between IT and Cyber Resilience and the types of questions business owners need to start having with their IT companies to ensure that the sensitive company data is being protected and held as both the data owners require and customers expect.